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Q. Do you have liability insurance? |
A. Absolutely. We have complete coverage for our gear as well as $2 million in liability. Top |
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Q. Can you provide my company with a Certificate of Insurance? (COI) |
A. Yes. Please allow up to 7 business days for this request. Top |
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Q. How many megapixels is your camera? |
A. 21+. Images we capture are 60.2 megabites each. Top |
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Q. Can I work with you as an assistant? |
A. There are a few requirements that all photo assistants must meet. 1. Clean, neat appearance. 2. On Time EVERY time. 3. Must have your own transportation. 4. Cannot be a photographer, photo student, semi-pro photographer nor aspiring photographer. We only need people to move equipment and help with the production. Top |
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Q. I found some photos on the Internet, can you design a brochure for me if I send you the photos? |
A. No. If you did not photograph it yourslef or pay someone to do so, it is a violation of Copyright Laws. There is no such thing as "found". Top |
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Q. Why do you charge to process digital images?
For the best possible results, Dion & Company always shoots RAW files. Here's why.
A camera raw file contains unprocessed picture data from a digital camera’s image sensor. In this way, photographers can interpret the image data rather than having the camera make the adjustments and conversions automatically.
Camera raw image files contain the actual data captured by the sensor without any in‑camera processing; these are the only files containing “pure” data. Working with camera raw files gives you maximum control; you can set the white balance, tonal range, contrast, color saturation, and sharpening. Think of camera raw files as your photo negative. You can reprocess the file at any time to achieve the results you want. Top
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Q. Do you provide RAW, PSD or FLA files?
A. These types of files are considered the "blueprints" and are not available. Top |
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Q. Why do you have a dragon as your logo?
A. When I was a kid, Puff the Magic Dragon by Peter, Paul & Mary was my favorite song. One of my first assignments was with a lighting crew for one of their performances. Since 1983 or '84, one dragon or another has been part of my logo design. Dragons are pure imagination is another reason. Top
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Q.What is Considered a "Half-Day"?
A. Up to 4 hours of labor is considered a Half-Day All half-day assignments start between 8 and 9 am and end between noon and 1 pm..Top
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Q.What is considered a "Full-Day"?
A. Over 4 hours and up to 8 hours.All full-day assignments start between 8 and 9 am and end between 4 and 5 pm. Top
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Q. Do you discount any of your services?
A. Yes. Discounts are provided when payment is made quickly. Call for more details. Volume discounts are also available and increase with the number of assignments booked at the same time.
Discounts apply to labor only. Top
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Q. Is there a minimum charge for public relations style photography?
A. There is a 3 hour minimum for this type. Top
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Q. Are there any travel charges?
A. There are no travel charges within 25 miles (30 minutes) of the studio. 30 minutes to 1 hour is $75.00. Extended travel rates are quoted per job. Top
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Q.What rights do we have to the photos?
A. Customers, who are commissioning the work, are given
use of the images to promote themselves. Third party usage must
be negotiated. Images are non-transferable. Top
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Q.What is "Third Party Usage"?
A. Any person or company who did not commission the work.
Example: An interior is photographed for the building owner. Rights
to the photos are not given to the interior designer, architect,
builder or any other persons involved with the building. Only
the building owner may use the images to promote the space.Top
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Q.When is payment due?
A. First time customers must pay upon receipt of the images. Purchase orders should be provided.
Customers, in good standing, may take up to 30 days from invoice
date to pay. Failure to pay within 30 days will place the customer
on C.O.D. for future assignments.Top
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Q.Who owns the actual photos?
A. Dion & Company retains ownership and copyright of all images created.
The customer is granted usage rights.Top
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Q.Can
you mention some of the companies you have completed assignments
for recently?
A. Not really. We have created images for companies large and small. Our customer's privacy is important to us.
Many products and places we photograph are proprietary. We do not list the companies, individuals or places for whom we create images.
Top
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Q.What costs are considered expenses?
A. Digital Image processing, Film processing, special lenses,
props, models, backdrops, travel more than 25 miles, overnight
accommodations, assistants, rental items, prints, etc. Top
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Q.Can we get a CD ROM/DVD with our images on it?
A. One CD/DVD is included in the assignment fee. Additional CDs are available upon request. Assignments photographed
digitally, automatically become CDs/DVDs. Top
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Q.How do we get images large enough for trade show displays?
A. Dion & Company can prepare your images for display
after the shoot. We call upon several custom labs to produce this
work.Top
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Q. How much do you charge for a web site?
A. Sites vary so much, there is no set fee for
a web site. Each company has specific needs and goals that need
to be attained. Some only need 5 graphics and 3 pages. Others need
hundreds of photos, pages, links and effects. Please contact us
for a custom quote.Top
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Q.Do you photograph anything other than industrial, products and architecture?
A. Public Relations / Event Photography is the only additional
service we offer for our existing commercial clients. Babies,
pets, weddings, etc. are not among the services we offer. Top
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Q.Do you offer a "Buy-Out" of any images?
A. Some
images are available for buy-out. Please request this information
at the time of your initial call. Even though the image has been
"bought-out", Dion and Company may continue to use it
as an example of their work within a portfolio piece. Top
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Q.Are there any fees for cancellations?
A. Notice
of cancellation less than 48 hours will result in a 50% charge
for original labor rate plus any costs incurred for materials.
Notice of cancellation of less than 24 hours will result in 100%
of labor rate and any costs incurred for materials. Top
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